Terms & Conditions
When booking any and all services with Projectile Creative Ltd, you agree to the following Terms & Conditions:
It is mutually agreed that the following terms of agreement form an integral part of this order and that no variation or modification of this order shall be effective unless accepted by Projectile Creative Ltd in writing.
Full terms & conditions apply.
Any queries must be raised within 5 days of receipt of any project delivery or content.
Definitions
For the purpose of this agreement, “the Agency” and “the Advertiser” shall, where the context so admits, include their respective assignees, sub-licensees, and successors in title. In cases where the client is a direct client (i.e., with no agency or intermediary), all references in this agreement to both “the Agency” and “the Advertiser” shall be interpreted as references to the Client. “Materials” refers to all creative deliverables provided by Projectile Creative Ltd, whether digital, printed, or in any other physical or electronic format.
General Terms
All bookings made, whether signed by contractual agreement, in writing by email, letter, verbally, or via other forms of communication, are subject to the same legal terms and conditions as outlined here and any additional legal requirements under UK law governed by England & Wales.
Project Delivery, Attendance, and Fees
Attendance and Fees: All services, times, and fees are as agreed upon, with payment terms defaulting to 30 days unless otherwise arranged prior to the assignment. After 30 days, full rates will apply with a revised invoice that removes any previously applied discounts. Additional attendance times or scope extensions will incur additional charges at the agreed rates.
Projectile Creative Ltd shall be the sole provider of creative services for the agreed assignment unless otherwise approved in writing. If other providers are involved without explicit approval, the Client shall be liable for any resulting loss of earnings and must compensate Projectile Creative Ltd in full within 30 days of invoice or assignment completion.
Additional Work or Materials
Hourly Rates: For time-based projects, a full day is defined as up to 7 consecutive hours, including breaks. Any additional time will incur an hourly fee at the standard rate unless otherwise agreed.
Materials: Additional deliverables beyond the original scope will be charged at the agreed per-unit rate.
Approval Process
Proofs and previews are considered an additional service and will be quoted separately before commencement. No proofs or previews, digital or otherwise, will be provided without a confirmed purchase order or equivalent written approval.
Substitutions
In the event that the originally assigned personnel are unavailable (e.g., due to illness or other unavoidable circumstances), Projectile Creative Ltd may substitute with equivalent professionals. Unless otherwise specified, there will be no fee adjustments for such substitutions.
Payment Terms
All fees are due in full within 14 days of invoice. Additional charges must also be settled within the same period. Failure to pay within the agreed terms will result in:
- A £35 administrative fee.
- An additional fee of £15 per correspondence (email, call, or text) related to collection efforts.
Late Payment Charges:
- Payments overdue by more than 14 days will incur an additional fee of £20
- Payments overdue by more than 30 days will incur an additional a fee of £45
- Payments overdue by more than 60 days will incur an additional a fee of £95
After 90 days, Projectile Creative Ltd reserves the right to take legal action without further notice.
We kindly request that all invoices are settled promptly to avoid these charges.
If you foresee any challenges in meeting payment deadlines, please contact us in advance so we can discuss a resolution.
Expenses
Any additional expenses or time incurred due to changes in the original brief will be billed at standard rates and must be approved by the Client prior to implementation.
VAT
There is no VAT chargeable at this time, this is subject to change based on HMRC’s tax obligations.
Delivery and Faults
Undelivered or faulty goods must be reported within 5 working days of receipt. Faulty items must be returned in their original format, and no copies are to be retained.
Booking, Cancellation, and Postponements
Bookings are confirmed via email or in writing. Any cancellations or postponements will incur the following fees:
- More than 30 days: 25% of the total fee.
- 8–30 days: 35% of the total fee.
- 3–7 days: 75% of the total fee.
- 48 hours or less: 100% of the total fee.
Creative Rights and Usage
Copyright: All creative deliverables remain the property of Projectile Creative Ltd. The 1988 Copyright, Design, and Patents Act governs all works. No duplication, alteration, or usage outside the agreed scope is permitted without prior written consent.
Licensing: Materials are provided under a rolling license for the agreed use. Reuse for different purposes or by third parties requires additional licensing and written approval.
Exclusivity: The Client will have exclusive usage rights for the agreed purpose, but Projectile Creative Ltd retains the right to use the work for promotional purposes unless otherwise agreed.
Indemnity
Projectile Creative Ltd will indemnify the Client for any failure to secure necessary third-party permissions if explicitly agreed in advance. Otherwise, it is the Client’s responsibility to obtain such permissions.
Force Majeure
Projectile Creative Ltd reserves the right to alter or cancel services due to events beyond its control. If cancellation occurs, arrangements for an equivalent provider will be made, or a full refund issued.
Governing Law
These terms are governed by the laws of England & Wales.
Acknowledgment
By engaging services from Projectile Creative Ltd, the Client agrees to these Terms & Conditions.
This page was last updated on 2nd October 2022.